What to expect
The first visit will consist of reviewing our consent forms, to ensure you are aware and completely understand our limitations and what your rights as a client are. After reviewing our consent forms, we will begin the assessment process. This process takes time and may take more than just the first session. We want to get to know you and your needs, and we understand that you know yourself best. We ensure there is time for you to tell us your story, and why you are seeking treatment at this time. From there, we collectively create and work towards your identified goals.
Payments can be made through the client portal, our website, or mailed directly to The Cole Center 2101 Front Street, Suite 106 Cuyahoga Falls, OH 44221.
Ask our staff about setting up payment plans and automatic payment options.
Accepted Insurance Providers
The list below is not intended to guarantee specific coverage eligibility. New Clients and Existing Clients should check with their specific insurance provider to ensure coverage and benefit amounts.
- Anthem/Blue Cross Blue Shield
- CareSource Marketplace
- Medical Mutual
- Mutual Health Services
- United Behavioral Health
- Additional Providers may be accepted.
Insurance vs self-pay
Did you know that when we bill your insurance company we are required to provide a diagnosis from the DSM 5? You will know what we are diagnosing you with and why. When you go through insurance, you are responsible for your deductible at the time of your visit. We will communicate with your insurance companies so you do not have to. We ask that you first make sure we are providers for you, to ensure a smooth process without you receiving an unexpected bill.
Self pay clients are not required to have a diagnosis after the first visit. Self-pay clients also have the privacy from insurance companies. No worries about denial claims, deductibles, co-pays. Self-pay may be appealing to those who do not want to share diagnoses with insurance companies, have high deductibles (see fees for how you can save money if you have a high deductible), or want to utilize teletherapy.